Delivery Policy

MustCards sells digitally delivered products. The product page and checkout identify the delivery type and any information required from the customer.

Digital codes

When available for automatic delivery, a code may be shown in the order area or sent to the customer after payment and applicable checks are completed. Keep codes confidential; anyone with a usable code may be able to redeem it.

Direct top-ups

Game and account top-ups are submitted using the account, player, server, or other recipient details entered by the customer. Confirm those details before paying. Processing may depend on the relevant operator.

Mobile top-ups

Mobile top-ups are submitted to the phone number and market selected by the customer. An incorrect number, country, or operator may prevent delivery and may be irreversible after submission.

Delays and review

An order may remain pending while payment, recipient details, availability, operator response, or risk indicators are reviewed. If delivery fails or remains unresolved, contact business@mustcards.com with the order reference. Do not submit duplicate orders unless support confirms the first order failed.