Privacy Policy

This policy explains how CARDSNAIRA GLOBAL LIMITED handles personal data in connection with MustCards.

Data we collect

Depending on how you use the platform, we may collect account and contact details, order and recipient information, payment status and limited transaction references, support communications, device or security information, and records required to operate or protect the service. We aim to collect data lawfully, fairly, and only to the extent reasonably necessary.

How we use data

We use data to provide accounts, process and deliver orders, communicate about transactions, support customers, prevent abuse, investigate disputes, meet legal obligations, and maintain platform security. We do not use personal data for an unrelated purpose without an appropriate basis or notice.

Accuracy and retention

We take reasonable steps to keep data accurate for its use and retain it only as long as reasonably necessary for the stated purposes, transaction records, dispute handling, security, and legal obligations.

Sharing and protection

Data may be shared with service providers, payment providers, product or top-up operators, professional advisers, or authorities where reasonably necessary and permitted or required by law. We use reasonable organisational and technical safeguards, but no online system can guarantee absolute security.

Your rights

Subject to applicable law, you may request access to or correction of your personal data. We may need to verify identity and may charge a fee where law permits. A specific personal information collection statement may be shown when data is collected.

Contact

Send privacy requests to business@mustcards.com or CARDSNAIRA GLOBAL LIMITED at RM 502C, 5/F, HO KING COMM CTR, 2-16 FA YUEN ST, MONGKOK, KOWLOON, HONG KONG.